Me: Thank you for calling [Jessica’s Work]. This is Jessica.
Him: Hiiiii. Yeah, I’m going to be by in half an hour or so, and I just need to pick up some signs.
Me: I’m sorry, who is this?
Me: Are you one of our sellers, Jeff?
Him: Oh, no, no.
Me: So…uh. Which signs do you need exactly?
Him: I just want some ‘For Sale’ signs that I can put in my front yard to sell my house.
Me: Oh, I’m sorry, I think you might be confused…we don’t sell those kinds of materials here. We’re a company of real estate agents…it’s like a consulting company. You might try looking at Home Depot.
Him: No, I’m not trying to buy a sign. I just want to borrow it. I’ll bring it back when the home sells.
Me: We don’t really do that here. I’m sorry. I think buying one will be your best bet.
Him: I don’t want the signs they have at Home Depot. I want a [Jessica’s Work] sign. When people see For Sale By Owner signs they think they can lowball you. I’ve done this before. I’ll bring it back after I sell the house. I’ll be by in about half an hour.
Me: Sir…hang on. Are you looking to list your property with us? I forward you over to [Jessica’s Boss] and you can talk about listing your property with [Jessica’s Work].
Him: No, I told you. I don’t want to list with you. I’m selling my own house. I just need to borrow a sign. I like the ones with [Jessica’s Boss]’s face on it.
Me: I’m afraid I can’t give you one of those signs unless you’re listing with us.
Him: It’s not like you have to do anything. It’s free advertising for you. You should want to do it.
Me: No, I’m pretty sure it’s…against some kind of regulation to do that.
Him: Well, you’re probably new here. I do this all the time. I have a bunch of rental properties here. I borrow signs from [Jessica’s Boss] all the time.
Me: Why don’t I forward you to her and you two can discuss it.
Him: No, that’s not necessary. I’ll just pick up the signs in about half an hour.
Me: As I said, sir, I don’t believe I can give you any of our signs unless you’re listing with us.
Him: I’m telling you, I do this all the time.
Me: You may be thinking of another office then.
Him: NO, it’s [Jessica’s Boss]’s signs! I talked with someone last uh last week and they let me take one. They were really glad about the free advertising.
Me: Who let you take one?
Him: The other girl working there.
Me: I’m the only girl working here, sir.